Contact & Support

Get in Touch

Questions about licensing, deployment, or enterprise rollout — we usually reply within 24 hours.

Fast answers on licensing, billing & setup.

Found something broken? Open an issue on GitHub.

On-prem rollout, procurement & security review.

Missing a capability? Vote or propose it on GitHub.

Quick Help

Common Questions

Find quick answers to frequently asked questions before reaching out.

How do I purchase a Pro license?

Visit the Pricing section or go directly to Secure Checkout. Payment is processed via Stripe (cards) or PayPal.

Where can I download Gravity?

Visit the Downloads page for the latest Windows build. Downloading is free with a Gravity account.

Is there documentation available?

Yes, visit the Docs section for getting started guides, agent development, MCP integration, and API reference.

What's the refund policy?

14-day money-back guarantee on Pro licenses. Contact [email protected] with your order ID. See Refund Policy for details.

Can I run Gravity on my own infrastructure?

Yes. Gravity runs on your own machine, so your workspace and your data stay under your control. With local models, nothing has to leave it.

How do I report a security issue?

Please email [email protected] directly for responsible disclosure of security vulnerabilities. Do not open public issues for security matters.

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